Senior Content Designer, Content Design and Localisation

Brief info about Vinted

Vinted Marketplace is the largest online international C2C marketplace in Europe dedicated to second-hand fashion, with millions of registered members spanning 22 markets in Europe and North America. With a mission to make second-hand the first choice worldwide, Vinted enables people to sell and buy second-hand clothes and lifestyle items from each other, helping give those items a second or even third life.

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Vinted Go

Vinted Go launched in 2022, with a focus on developing products and solutions for more seamless shipping and delivery across Europe. Vinted Go has connected more than 40 carriers and more than 200,000 PUDO points across Europe to support the delivery of millions of parcels per year.

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The Vinted Group

The Vinted Group, composed of Vinted Marketplace and Vinted Go, is headquartered in Vilnius, with workplaces in Germany, Lithuania, France, the United Kingdom, the Netherlands, and over 2,000 employees. It is backed by six leading venture capital firms: Accel, Burda Principal Investments, EQT Growth, Insight Partners, Lightspeed Venture Partners, and Sprints Capital.

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Information about the position

Vinted’s design function contributes to the company’s mission by creating an unmatched user experience. To support this, we’re looking for a Senior Content Designer with at least 6 years' experience in content design roles to join our team. In this role, you’ll be responsible for planning, leading and executing content and content strategy in Vinted’s Trust and Safety domain.

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As a senior content designer, you’ll raise the bar when it comes to delivering UI product copy at Vinted, take ownership of the most complex projects, guide stakeholders to resolve challenges, and mentor other content designers. The ideal candidate will have experience in leading projects across multiple areas, and should be familiar with upholding UX writing style, patterns, and tone of voice principles to ensure the highest quality user experience.

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Responsibilities

• Lead strategic content design heavy initiatives for the Trust and Safety domain, be part of the domain planning process, and actively scope initiatives in need of content design input.
• Deliver first-rate UI copy, and proactively raise the standard of content design outputs at Vinted.
• Measure content and keep content debt to a minimum by running audits and resolving debt.
• Partner with product, design and localisation teams to ensure members’ needs are addressed.
• Share content design best practices and create reusable frameworks and playbooks that enable a consistent Vinted voice.
• Lead workshops, hackathons, and other craft-related projects which help alleviate members’ pain points.
• Offer strategic guidance, mentorship and share best practices of content writing with the content and design team.

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About you

• Strong English language skills (verbal and written).
• Fluency in other Vinted market languages such as French, German, Spanish or Italian is a plus.
• A number of years experience in Content Design roles, with a track record in leading impactful content across projects and areas.
• Expert at leading, upholding, and sharing knowledge of content design best practices.
• Highly knowledgeable about UX writing, content design practices, and localisation.
• Experienced in collaborating with stakeholders such as product, brand/marketing, DSA, customer support, policy and legal.
• Comfortable asking for and giving feedback from cross-departmental stakeholders

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Work perks

• The opportunity to benefit from our share options programme
• 30 days of paid annual leave
• Newest MacBook models
• Mental and emotional health support through the Mindletic app
• Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
• A daily lunch allowance
• Frequent team-building events
• A personal monthly budget for shopping on Vinted
• A subsidised gym membership with ClassPass or Urban Sports Card
• A subsidised pension plan provided by Vinted
• Hallesche Supplemental health insurance
• Life and disability insurance provided
• A subsidised Deutschlandticket
• The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
• A dog-friendly office

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Working at Vinted

Individual Learning Budget

Vinted will set aside a yearly sum equal to 10-13.2% of your annual salary to be invested in your continuous professional development. You’ll be able to take the initiative to use it for covering relevant learning activities that benefit your role.

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Hybrid Work

We’ve adopted a hybrid workplace model where 2 days in the office are recommended but not enforced. It’s up to you and your team to decide on the exact days you’ll spend working together in person.

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Equal Opportunity

The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.